Contact Us


Need Help?

System Status | All Products | Training Webinars | Order Supplies | Contact Us
  • All Products
  • Visitor Management
  • Feature/Function Overview
  • Device Settings

Printer Setup

Learn how to set up the default printers for Staff-Assisted and Self-Serve stations in Visitor Management

Contact Us


Need Help?

  • Emergency Management Suite
    EMS 24-25 Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting EMS Resources 911Cellular: Integrations On-Demand Learning
  • Navigate360 Training Institute
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting NTI Resources  Release Notes & Updates
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Analytics & Reporting   Release Notes & Updates  Additional Resources
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes & Updates  Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
  • Back-to-School
    Character & Culture Detection & Prevention Preparation & Response
+ More

Visitor Management allows users to set default badge printers for check-ins from the Staff-Assisted and Self-Serve stations. Please follow the below steps to learn how to access the Printer Setup page and set the default printers:

  1. Log into Visitor Management
  2. Navigate to the Device Settings page by clicking the gear icon on the side navigation menu
  3. Select the Printer Setup tab

NOTE: This article covers the Printer Setup page itself and does not include the installation steps for printers. If you would like to learn how to install a DYMO printer for Visitor Management please click here.

 

Printer Setup Page

Users will see the the below options and sections that can be used to set their default printers: 

  1. Scan for Printers - This button can be used to refresh the list of connected printers, displayed under the Printer(s) Installed section
  2. DYMO Connect Web Service status - This section allows users to confirm that the required printer software is running on their computer
    1. Depending on whether the DYMO Connect Web Service is running on the computer or is having issues connecting to Visitor Management, users will see the below status:
      1. Connected to Printer Software
      2. Not Connected to Printer Software
    2. Re-download Software - This button can be used to download the latest version of the DYMO Connect Web Service, that has been approved for use with Visitor Management

When the DYMO Connect Web Service is running on the computer and is recognized by Visitor Management, users will see:

  1. Printer(s) Installed - This section shows a list of all installed printers and their current connection status
  2. Computer Connected to Printer - This setting allows users to select their computer's operating system
    1. PC - for Windows
    2. Macintosh - for MacOS
  3. Staff-Assisted - This section allows users to set the default printers for check-ins and check-outs completed on the Staff-Assisted station:
    1. Staff-Assisted Check-in Badge Printer - Used for Visitor and Volunteer badges
    2. Staff-Assisted Tardy or Early Dismissal Slip Printer - Used for Student Tardy and Early Dismissal badges
    3. Staff-Assisted Badge Photo Print Brightness - Allows users to increase or decrease the photo brightness on printed badges
  4. Self-Serve - This section allows users to set the default printers for check-ins and check-outs completed on the Self-Serve station:
    1. Self-Serve Check-in Badge Printer - Used for Visitor and Volunteer badges
    2. Self-Serve Tardy or Early Dismissal Slip Printer - Used for Student Tardy and Early Dismissal badges
    3. Self-Serve Badge Photo Print Brightness - Allows users to increase or decrease the photo brightness on printed badges

NOTE:

If the Self-Serve Station has been disabled by an Admin user, the Self-Serve printers section on this page will be disabled as well. 

If a school has Self-Serve enabled but is not utilizing separate printers for Staff-Assisted and Self-Serve badge printing, the same default printers need to be applied for both sections.

 

 

printer configuration printer setup device settings

Related Articles

  • Camera Setup
  • ID Scanning Method
  • All Products | Training Webinars | Order Supplies | Contact Us
  • ©2024 Navigate360

Definition by Author

0
0
Expand