Manually adding users:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on New Users and then New User. 
4. Complete all required fields, ending with Create User. You may need to click through the folders on page 2 to select your organization's branch.

5. Immediately after creating the user, you have the option to enroll users into courses by clicking on Enroll users 

Adding Users in Bulk Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Download the template, and complete all required fields. 

5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.

6. In General Import Options, check the box for Force users to change their password at their first login.

7. If no branch exists on your CSV file
   1. Under Destination Fallback Branch, click Use Existing Branch
   2. Then, click the folder to search for and select your branch
8. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
9. Optional - click Send Notifications to generate an email to each user with login instructions after the import.
10. Click Import in the lower right-hand corner

How to Deactivate Users Manually: 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click the checkbox circle once to deactivate a user. Click it again to re-activate a user.
   1. Green indicates an active user
   2. Gray indicates an inactive user

You can also deactivate multiple users from this screen:

1. Click the box next for each user
2. In the bottom, right corner click Choose Action
3. On the menu that appears, select Status and Deactivate
4. Depending on the number of users, you may see a confirmation box to approve the update

How to Deactivate Users Via .CSV:

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Create a CSV file containing two columns named
   1. Email Address (Column A) contains the email addresses of users to be deactivated (one email address per row)
   2. Active (Column B) contains the word no (this must be on each row that has an email address listed)
5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.
6. In General Import Options, check the box for Update Information for Existing Users.
7. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
8. Click Import in the lower right-hand corner

Enrolling Returning Learners

1. Log into https://learn.navigate360.com using your login credentials.
2. Under Power User Quick Links, click ‘Course Management' 
3. Search for AS24R - ‘ALICE for School 2024-2025 Recertification.' Click on the course name.

4. Once entering the Enrollment page, click the purple ‘Manage Enrollments’ bubble. Then, click ‘Import Users from Course.’

5. From the list of courses, select Course Code AH7 - ‘ALICE for Schools.' Click Next

6. On the options tab, follow these steps to select Completed Learners: 
   1. User Levels, select  ‘All Levels’. 
   2. Enrollment Status, click ‘Select Enrollment Status’ and choose ONLY ‘Completed.'
   3. Enrollment Deadline should be left blank
   4. click Next

7. You will be shown a list of users based on the selected criteria. Review the list of Completed users. Click ‘Submit’ to enroll.

Enrolling New Learners

Ensure user accounts have been created prior to enrollment. Specific Instructions are available below.

Adding New Users

NTI Adding Users

Manually adding users:

NTI Power User Warning

Note This activity requires Power User permissions. If you do not have these, ple...

Delete

Note

This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on New Users and then New User. 
4. Complete all required fields, ending with Create User. You may need to click through the folders on page 2 to select your organization's branch.

5. Immediately after creating the user, you have the option to enroll users into courses by clicking on Enroll users 

Passwords

During initial setup, user passwords must include both letters and numbers in any combination. 

For subsequent passwords, users will receive an error message if they try to create a password with only letters or only numbers. Additionally, they will receive an error message if they use three consecutive letters or three consecutive numbers. 

 

Adding Users in Bulk Via .CSV:

Power User Warning

Note This activity requires Power User permissions. If you do not have these, ple...

Delete

Note

This activity requires Power User permissions. If you do not have these, please have your District Administrator contact tech@navigate360.com

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click User Management
3. Click on Import & Manage and then Manage Users via CSV. 
4. Download the template, and complete all required fields. 

Optional Upload Fields 

Update Users - Overwrite existing user data (email address and/or password) with the data uploaded via the CSV file. Select “Add users…” as shown.

 

5. After the CSV is configured and saved:
   1. Upload the file by clicking the green cloud and selecting the saved CSV file.
   2. Scroll down and open Advanced Settings. Ensure Consider first row as header is toggled on. 
   3. Click Confirm in the lower right-hand corner.

6. In General Import Options, check the box for Force users to change their password at their first login.

7. If no branch exists on your CSV file
   1. Under Destination Fallback Branch, click Use Existing Branch
   2. Then, click the folder to search for and select your branch
8. Drag and drop the proper Navigate360 Fields to match the CSV column headers in Preview. 
9. Optional - click Send Notifications to generate an email to each user with login instructions after the import.
10. Click Import in the lower right-hand corner

Important

If you opt to select update information for existing users, the password field entered in the CSV will supersede any import setting and change the user's password. 

If you do not wish your existing users to have new passwords, Do NOT toggle update information for existing users.

The option to set passwords in bulk is only available during the initial user setup process.

 

 

 

 

 

 

 

 

 

Users can be enrolled directly or via CSV into AH7 - ‘ALICE for Schools.' Specific Instructions are available below.

Instructions for generating progress reports in Navigate360 Training Institute. 

1. Log into https://learn.navigate360.com using your login credentials. 
2. Under Power User Quick Links, click Essential Reports
3. Select Quick Summary Reports & Dashboards tab
4. Choose one of the following:
   1. User Personal Summary (Quick Summary Report for a user)
   2. Course Dashboard (Quick Summary Report per course)
   3. Completion Report (comprehensive custom report)

Reports:

User Personal Summary: Enter the name or email of the user, select the user’s profile and “generate”. 

See also: Reviewing an Individual Users Course Progress Through User Personal Summary‍ 

Course Dashboard: Click “view” and then select any course on the following screen to see more enrollment progress details. Once you select the course, it can be downloaded to excel or pdf by using these buttons, , found in the top right corner.

Completion Report: Click the export tray and choose between XLS, CSV, or HTML file types. The file will download automatically.

How to Hide Deactivated Users from a Progress Report

Once viewing the report of your choice, select the funnel feature at the top left to see filter options for your list.

From the filter options, check mark ‘Hide Deactivated Users’ to have deactivated users removed from your progress report.

See also: Reviewing the Branch Report‍ 

Instructions for managing passwords in the Navigate360 Training Institute. 

For Admins assisting other Users: 

Step 1: Log into https://learn.navigate360.com using your login credentials. 

Step 2: Navigate to the gear wheel in the top right corner to access admin settings. 

Step 3: Click on “Users”. 

Step 4: Hover over the users profile line and click on the ellipses on the right side of the screen.

Step 5: Click “edit”.

Step 6: Enter a new password and re-type for confirmation, then click “Submit”.

For Individual Users: 

Step 1: Go to https://learn.navigate360.com

Step 2: Click “Forgot your password?” and follow the prompts. An email will ultimately be sent for you to create a new password.

See also: Resetting Passwords‍ 

To ensure your organization's email server receives emails from Navigate360 Training Institute, please have your IT department whitelist the following URLs. Without whitelisting, your email server may block delivery or flag these messages as spam. 

• noreply@navigate360.com
• d-us-smtpgw-5.docebopaas.com
• d-us-smtpgw-2.docebopaas.com

Please contact tech@navigate360.com for support and troubleshooting.