Contact Us


Need Help?

System Status | All Products | Training Webinars | Order Supplies | Contact Us
  • All Products
  • Visitor Management
  • Getting Started

Visit Options

Learn how to add and edit Visitor Types and Reasons for Visit

Contact Us


Need Help?

  • Emergency Management
    Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting Click here for Connect360 & EM Resources (911Cellular) EMS Resources On-Demand Learning
  • Connect360
    Emergency Management & Connect360 Integration E911 & Emergency Calls Connect360 Computer Panic Buttons Notify360: Panic Button Hardware Screen Takeover Notification CampusShield Mobile App Connect360 Enablement Resources
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Hall Pass
  • Preparation & Response Training
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting PRT Resources  Release Notes & Updates
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes Blog Posts Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting   Release Notes & Updates  Additional Resources
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
  • Back-to-School
    Character & Culture Detection & Prevention Preparation & Response
+ More


District and Building Admins can set up the Visit Options for the district or buildings. To access the Visit Options page and set the needed settings, follow the below steps: 

  1. Log into Visitor Management as a District Admin or Building Admin 
  2. Navigate to the Admin Settings by clicking the key icon on the side navigation menu 
  3. Navigate to the Visit Options tab

Visitor Type Options

  1. Add a New Visitor Type:
    1. Click on the + Add Custom option to add a new Visitor Type
      1. District Admin - User can add custom Visitor Types to display in all buildings in the district
      2. Building Admin - User can add custom Visitor Types to display in their building only
    2. Add the needed Visitor Type and click Add
  2. Edit an Existing Visitor Type:
    1. Click the Pencil button on the needed Visitor Type
    2. Make the needed edits
      1. Note: Editing a Visitor Type that has already been used will edit all past events where it was used 
    3. Click Edit to save changes
  3. Delete an Existing Visitor Type:
    1. Click the Trash button on the needed Visitor Type
      1. Note: Visitor Types that have already been used cannot be deleted
    2. If the Visitor Type has not been used previously by any visitors, the user will be asked to confirm the deletion
    3. Click Yes to confirm the deletion 
  4. Enable/Disable an Existing Visitor Type:
    1. Click the Enabled/Disabled Toggle on an existing Visitor Type to enable or disable
    2. If disabling a Visitor Type that is already in use: 
      1. The user will be asked to confirm the action and needs to click Continue to complete the disabling
  5. Set if a badge needs to be printed for an Existing Visitor Type:
    1. Check/uncheck the Print Badge checkbox to set if a badge needs to be printed for a specific Visitor Type. The Print Badge checkbox is checked by default for all new Visitor Types. 
  6. Reorder the list of Visitor Types:
    1. Drag and drop any Visitor Type on the list to update the order displayed during a visitor check-in (Staff-Assisted and Self-Serve)

Prevent School Overrides

If all schools will have the same Visitor Types, then the Prevent School Overrides setting needs to be toggled on. If all schools will not have the same Visitor Types, then the Prevent School Overrides setting needs to be toggled off. Toggling this setting off allows Building Admins to set their needed Visitor Types.

 
 
 

Reason for Visit Options

  1. Add a New Reason for Visit:
    1. Click on the + Add Custom option to add a new Reason for Visit
      1. District Admin - User can add a custom Reason for Visit to display in all buildings in the district
      2. Building Admin - User can add a custom Reason for Visit to display in their building only
    2. Add the needed Reason for Visit and click Add
  2. Edit an Existing Reason for Visit:
    1. Click the Pencil button on the needed Reason for Visit
    2. Make the needed edits
      1. Note: Editing a Reason for Visit that has already been used will edit all past events where it was used 
    3. Click Edit to save changes
  3. Delete an Existing Reason for Visit:
    1. Click the Trash button on the needed Reason for Visit
      1. Note: Reason for Visit options that have already been used cannot be deleted
    2. If the Reason for Visit has not been used previously by any visitors, the user will be asked to confirm the deletion
    3. Click Yes to confirm the deletion 
  4. Enable/Disable an Existing Reason for Visit:
    1. Click the Enabled/Disabled Toggle on an existing Reason for Visit to enable or disable
    2. If disabling a Reason for Visit that is already in use: 
      1. The user will be asked to confirm the action and needs to click Continue to complete the disabling
  5. Reorder the list of Reason for Visit Options:
    1. Drag and drop any Reason for Visit on the list to update the order displayed during a visitor check-in (Staff-Assisted and Self-Serve)

Prevent School Overrides

If all schools will have the same Reason for Visit options, then the Prevent School Overrides setting needs to be toggled on. If all schools will not have the same Reason for Visit options, then the Prevent School Overrides setting needs to be toggled off. Toggling this setting off allows Building Admins to set their needed Reason for Visit options.

 
 
 

 

 

 

 

 

 

visitor management vms reasons for visit visit options editing visitor options

Related Articles

  • Scheduled Visits
  • All Products | Training Webinars | Order Supplies | Contact Us
  • ©2024 Navigate360
>

Definition by Author

0
0
Expand