Contact Us


Need Help?

System Status | All Products | Training Webinars | Order Supplies | Contact Us
  • All Products
  • Resources

How to Submit an Enhancement Request

Learn how to share your feedback with Navigate360 by submitting an enhancement request.

Contact Us


Need Help?

  • Emergency Management Suite
    Getting Started Site Setup EMS Webinar Links User Management Features & Functions Analytics & Reporting Troubleshooting EMS Resources 911Cellular: Integrations On-Demand Learning
  • Preparation & Response Training
    Getting Started NTI Webinar Links User Management Course Management Analytics & Reporting   Troubleshooting PRT Resources  Release Notes & Updates
  • PBIS Rewards
    Launching PBISR Webinar Links User Management  PBIS Rewards Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables On-Demand Learning Integrations   Release Notes & Updates  PBIS Rewards Specific Resources 
  • Compass
    Getting Started Webinar Links Data & User Management  Compass Curriculum for Students, Staff, & Families Compass Behavior Intervention Compass Mental Health + Prevention Compass for Florida - Character Ed, Resiliency, & Prevention Compass for Texas - Character Ed Analytics & Reporting   Release Notes & Updates  Additional Resources
  • Behavioral Case Manager
    Getting Started Webinar Links User Management  Feature/Function Overview  Analytics & Reporting   Troubleshooting   Release Notes & Updates  Resources / User Guides State Specific Guidance
  • Visitor Management
    Release Notes & Updates  Getting Started Webinar Links User Management  Feature/Function Overview Analytics & Reporting   Troubleshooting   Hardware / Consumables Resources  Integrations
  • School Check In
    Getting Started  SCI Webinar Links User Management  SCI Feature/Function Overview  Analytics & Reporting   Troubleshooting   Hardware / Consumables SCI Resources 
  • ALICE Training Institute
    User Management  ALICE Feature/Function Overview  ALICE Resources  Troubleshooting  
  • Detect
    Getting Started Detect Webinar Links Integrations   Detect Resources  Troubleshooting Release Notes & Updates 
  • Anonymous Tip Reporting
    Getting Started  P3 Webinar Links User Management  P3 Feature/Function Overview  Analytics & Reporting   Integrations   Release Notes & Updates  P3 Resources 
  • Resources
    Notices Downloads SIS Integration Billing
  • Back-to-School
    Character & Culture Detection & Prevention Preparation & Response
+ More

 

We value your input and are always looking for ways to improve our products based on real customer needs. If you have ideas for new features or enhancements, you can easily share them with the Navigate360 Product team by submitting an enhancement request through our in-app Feedback Portals.

Submitting New Feedback

Please follow the below steps to submit an Enhancement Request:

  1. Log into your Navigate360 solution.
  2. Click on the question mark icon in the bottom-right corner of the page to open the Resource Center.
  1. Select Share Your Feedback from the list to launch the Feedback Portal.
  1. Click the Enhancement Request button in the top-right corner of the portal.
  1. Fill out the form with as much detail as possible to help us understand your request.
  1. Select the Importance of the Enhancement Request:
    1. Must have
    2. Nice to have
  2. Click Submit

Note: Although every request is reviewed by our Product team, not all submissions are guaranteed to be added to the roadmap or released.

 

Share Additional Feedback in the Portal

In addition to submitting new Enhancement Requests, you can also browse and vote on ideas that were created based on requests submitted by other users. 

When viewing the Feedback Portal, you can:

  • Browse and review ideas in the below sections:
    • Gathering Feedback – This section shows ideas we’re considering and gauging interest in.
    • On the Roadmap – This section shows ideas we’re planning to develop, but keep in mind that our roadmaps can change.
    • In the Works – This section shows ideas that we’re actively developing.
    • Released – This section shows ideas that are now available in the application.
  • Click on any idea to see more details and/or vote on it's importance to you.


To vote on an idea:

  1. Click on the idea to open it.
  2. Select from one of the below options:
    1. Must have
    2. Nice to have
    3. Not interested
  3. Optionally, you can also add a comment with your vote to provide additional thoughts on the topic.
    1. Comments that are included when voting will only be visible for the Navigate360 Product team. 
  4. Click Submit.
product enhancement enhancement request enhancement feedback request submit upvote downvote

Related Articles

  • Navigate360 Glossary
  • Navigate360 Webinars
  • How to Bookmark a Webpage
  • How to Save Passwords on iOS and Android devices
  • How to Enroll in a Public Event
  • All Products | Training Webinars | Order Supplies | Contact Us
  • ©2024 Navigate360

Definition by Author

0
0
Expand