Staff can now add a comment or note for a student without awarding points. This gives staff a simple way to document student behavior and share feedback outside of Referrals, SEL/Status Checks, and Custom Interventions.
⚙️ Before You Begin
- An admin must turn on comments without points before staff can use them. This setting is turned off by default.
- Once it is turned on, any staff member can add comments without points from the Home page, the Groups page, the Students tab, and the PBIS Rewards Staff App.
🔧 Turn On Comments Without Points (Admins)
- Select Settings in the left-side menu.
- Select Options.
- In the Give Comments section, select Allow Comments, then check Allow Staff to give comments without awarding points.
- Click Save.

Note: When Allow Comments is selected, at least one comment option must be checked.
🏠 Add a Comment from the Home Page
- Search for a student.
- Check the Add Comment box.
- Click Comment. When Add Comment is checked and no points are selected, the Reward button changes to Comment.
- Type your comment.
- Click Comment to save.

Important Note: For schools using expectations, awarding points with or without a comment works the same way it did prior to this enhancement. For schools using the 1–10 point scale, staff now click Reward to award points (entering a comment is optional).
👥 Add a Comment from the Groups Page
- Select one or more students.
- Check the Add Comment box.
- Click Comment.
- Type your comment. The same comment is added for every selected student.
- Click Comment to save.

Important Note: For schools using expectations, awarding points with or without a comment works the same way it did prior to this enhancement. For schools using the 1–10 point scale, staff now click Reward to award points (entering a comment is optional).
🎓 Add a Comment from the Students Tab
- Select Students in the left-side menu.
- Check the box next to each student you want to comment on.
- Click Actions.
- Select Add Comment.
- Type your comment.
- Click Comment to save.

📱 Add a Comment from the PBIS Rewards Staff App
- Check the Add Comment box without selecting points.
- Type your comment.
- Tap Scan for Student or search for the student to add the comment.
📊 View and Edit Comments
Comments without points appear in Points Activity, the Comments report, and the Student Dashboard, just like comments given with points.
- Select Points Activity in the left-side menu.
- Use the icons in the Details column to see what was given:
-
Message icon only: A comment was given without points.
-
Number icon only: Points were given without a comment.
-
Number and message icons: Both points and a comment were given.

Note: To edit a comment, expand the entry in Points Activity and select Edit.
👨👩👧 What Students and Families See
- Students can view comments given without points in the Student Portal and Student App. These comments show N/A for points.
- Families can view comments given without points in the Family App. A message icon marks these comments, and their details show Points: N/A.
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