Enhancements

Staff Profile Management:

All users are now able to edit the Name and Email fields for manually created Staff Profiles. Allowing for greater control over maintaining accurate profile information for Staff that were not added by the SIS Sync.

For more information on the Staff Profile page, click here.

Login Experience:

Visitor Management's login pages have received additional design updates to provide a seamless and consistent experience that aligns with the other products in the Navigate360 portfolio.

Issues Resolved

Camera Scanning Method Library:

The library version used for Camera scanning in Visitor Management has been updated to support newer Tennessee driver's license formats. The new library has been applied for both Staff-Assisted and Self-Serve stations. 

Please Note: While this update only adds support for new Tennessee license formats, all Visitor Management customers that use the camera scanning method will need to clear their browser cache to ensure that the most up-to-date library version is used.

For more information on troubleshooting Camera issues and clearing the browser cache, click here.

Improved ID Scanning for Complex Names:

Resolved an issue that caused scanning errors for visitors with double surnames listed on their ID. Driver's licenses from any state with a double surname, with or without a hyphen, will now scan correctly. 

For more information on the Visitor Check-in process on Staff-Assisted, click here.

For more information on the Visitor Check-in process on Self-Serve, click here.