Operating System Hardware Compatibility
This article provides insights into the compatibility of available Navigate360 Visitor Management System hardware with various desktop operating systems.
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Visitor Management is compatible with different types of hardware for scanning and printing.
Below is a chart showing each hardware option with its compatible operating system, along with the preferred/recommended choice in each area.
Hardware |
OS Compatible |
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Windows 10 or newer |
macOS 12 or newer |
iPadOS 16 or newer |
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2 GHz Processor |
2 GHz Processor |
2 GHz Processor |
2 GHz Processor |
2 GHz Processor |
|
| 16 GB RAM | 16 GB RAM | 16 GB RAM | 16 GB RAM | 4 GB RAM |
|
|
Station Type Staff-Assisted Station and Self-Serve Kiosk |
Station Type Self-Serve Kiosk |
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Webcams | |||||
| Logitech C922 | |||||
| Logitech C925e (preferred) | |||||
| Built-in Camera | ❌ |
❌ |
❌ |
❌ |
|
Scanners | |||||
| Acuant ID-150 Scanner | ❌ |
❌ |
❌ |
❌ |
|
| Zebra DS9308-DL Barcode Scanner (Only the -DL is compatible) |
|||||
| Zebra DS457 Barcode Scanner | |||||
RFID Readers | |||||
| Elatec RFID Reader (preferred) | |||||
| Generic RFID Reader | |||||
Badge Printers | |||||
| DYMO 450 Twin/Twin Turbo | ❌ |
||||
| DYMO 450 Turbo | ❌ |
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| DYMO 550 (preferred) | ❌ |
|
|||
| DYMO 550 Turbo (preferred) | ❌ |
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| DYMO Wireless (preferred) | ❌ |
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*Self-Serve Kiosks and Printing
Printers are connected to the VM user logged into the Staff-Assisted station, not directly to the Self-Serve kiosks. This means that printers (DYMO Wireless is recommended) connected to a Staff-Assisted station can be placed at the Self-Serve kiosk for all badge printing, even when iPads are used for check-in and check-out purposes.